Click a heading below to move to that section.
Select an item     Select a design     Select a personalization     Checking Out

General Cart Flow
1. Browse items in the catalog and/or store, designs and personalization fonts.
2. Add an item from the catalog or store to your cart. A design or personalization cannot be added to your cart without adding an item first because you cannot buy a design or personalization without an item to place it on.
3. You can personalize an item, add a design to an item, or personalize a design only from your cart.
4. Add as many designs and/or personalizations as you wish.
5. Removing an item from the cart will also remove all designs and personalizations associated with it.
6. Removing a design and will remove all personalizations associated with it.
7. Removing a personalization only removes the personalization.
8. Use the Catalog or Store button at the bottom of the cart to select your next item.
9. You see the order amount including shipping before you place the order.
10. Print your completed order which will ship in two weeks.

For example
You add a shirt to your cart.
You personalize it with your name on the right chest.
You add a design on the left chest and add a personalization above and/or below the design.
Finally keep in mind, you can add more than one design and/or personalization to an item.
You can also add more than one personalization to a design.

Select an Item
1. Select an item from our catalog or store.
2. You can purchase any item with or without designs or personalizations.

Select a Design
1. You can get to the Design Catalog from the home page, most other pages, or from item lines in your cart.
2. You can view a placement chart from any design page. This may help you decide which placement term to use.
3. Select the placement first then the next box selections will fill.
4. There are a few design pages which do not allow any color changes. These will be embroidered in the thread colors shown.
5. Select the thread color. The first set of colors in the list are the design colors used on the page.
6. If you do not want to select any of the choices in the list box, choose Custom Colors.
7. When custom colors is selected, the other Custom labeled box(es) list(s) appear with all the thread choices available.
8. Choose a color in each of the Custom list boxes.
9. We believe the chart on the design page provides ample selections, but you can view a complete thread color chart from any design page.
10. There are some design pages that require the selection of hair, eye, and/or skin color. The choices for these are provided in boxes on the page. Click a color in the box to select it. If the selection shown is not changed, the design will be embroidered with the colors shown.
11. After you have chosen the placement and design colors, click Confirm to select your choices.
12. The Add To Cart button will appear then click it to add your choice and view your cart.

Select a Personalization
1. You can get to the Personalization Catalog from the home page or from items and designs in your cart.
2. You can view a placement chart from any personalization page. This may help you decide which placement term to use.
3. Select the placement first then the thread color box will fill with choices.
4. Select the color.
5. We believe the chart on the personalization page provides ample selections, but you can view a complete thread color chart from any personalization page.
6. You must enter your exact personalization using uppper and lower case in the box.
7. After all selections are completed, click Confirm to set your selections.
8. The Add To Cart button will appear and click it to add and view your cart.

Checking Out
1. Once you have each item in your cart with the designs and personalizations completed, click Proceed to Checkout.
2. Fill in the customer information page and click Continue Checkout.
3. Now you enter the quantity for each item. Keep in mind all the designs and personalizations stay with the item. See below.
4. You can add a comment about your order.
5. You can remove items, designs, and or personalizations on this page.
6. To add more designs and personalizations go back to the view cart page.
7. To continue checkout, Click Calcualte/Delete. If any items are marked for deletions they will be deleted and all totals and shipping will appear.
8. When your order is complete including the shipping, billing, and customer information, click Place Order.
9. Your order shows the Due Date, Shipping Date, two weeks from the day you place the order.
10. The page appears with all the information and your total, tax, and shipping. You can print this page.

For example
If you want the same item in the same size and color with the same designs and only want to change the personalization,
you must return to the catalog or store and order another item and place the designs and personalization.
Therefore you have a quantity of one for each item.